ACCEPTABLE USE POLICY

Use of Lineage Hosting's services constitutes acceptance and agreement to Lineage Hosting′s AUP (Acceptable Use Policy) as well as Lineage Hosting′s TOS (Terms of Service). From herewith in this TOS, AUP, and SLA and other documents, the usage of “us”, “we”, “our”, “ours” shall constitute reference to Lineage Hosting, the usage of “you”, “your”, “they”, “them” shall refer to the Client / customer of Lineage Hosting.

Lineage Hosting is dedicated to providing an all-around top quality service. The terms and conditions which follow are necessary to ensure that we may continue to provide the best possible service to all of our customers whilst at the same time satisfying our legal and ethical responsibilities.

Failure to follow any term or condition will be grounds for immediate account deactivation without notice. Lineage Hosting will be the sole arbiter as to what constitutes a violation of any of these provisions.

Activity which results in the suspension or deactivation of an account will result in a forfeiture of all fees paid. Complaints made regarding abuses of an account will be investigated and if found guilty will be grounds for immediate suspension.

To report suspected abuses or any violations of these policies, please contact abuse@lineagehosting.com.

ILLEGAL USAGE

Lineage Hosting servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data or material in violation of any applicable law or regulation is prohibited. This includes, but is not limited to: copyrighted material, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Examples of non-acceptable content or links: Pirated software, Hackers programs or archives, Warez sites, MP3, and IRC bots. The subscriber to Lineage Hosting service agrees to indemnify and hold harmless Lineage Hosting from any claims resulting from the use of the service that damages the subscriber or any other party.

Lineage Hosting will be the sole arbiter as to what constitutes a violation of this provision.

ADULT CONTENT

Adult Content is not allowed.

SECURITY

Violations of system or network security are prohibited, and may result in criminal and civil liability. Examples include, but are not limited to the following: unauthorized access, use, probe, or scan of a systems security or authentication measures, data or traffic, interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks, forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.

SERVER RESOURCE

Any web site that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources) will be given an option of either paying extra for a dedicated server / semi-dedicated server (which depends on the resource needed) or reducing the resource used to an acceptable level. Lineage Hosting shall be the sole arbiter of what is considered to be a high server usage level.

CHAT ROOMS

Lineage Hosting does not provide nor allow chat rooms on shared hosting environments.

BACKGROUND RUNNING PROGRAMS

Lineage Hosting does not allow background Daemons such as IRC bots, eggdrop, BitchX, XiRCON and any other program that interferes with normal server operation.

IRC

Lineage Hosting does not allow IRC or IRC bots to be operated on our servers.

BACKUPS

Lineage Hosting performs daily backups on all servers to ensure critical files are never lost. However, Lineage Hosting is NOT responsible for lost data, time, income or any other resource due to faulty backups or non-existent backups. Please always backup your own data for redundancy.

CLIENT RESPONSIBILITY

The client is responsible for all activity originating from the account unless proven to be a victim of outside hacking or address forgery. The client is responsible for securing their username/password. The client assumes responsibility for all material on their site that may be put on by a third party (such as the usage of Free For All links pages). Use of Lineage Hosting's service requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of the web space by the client. The following examples are offered: Web Publishing: requires knowledge of HTML, properly locating and linking documents; FTP'ing Web contents, Graphics, text, sound, image mapping, etc. FrontPage web publishing: knowledge of the FrontPage tools as well as Telnet and FTP understanding and capability. CGI-Scripts: requires a knowledge of the UNIX environment, TAR & GUNZIP commands, Perl, CShell scripts, permissions, etc. Mail: a use of mail clients to receive and send mail, etc. The client agrees that he or she has the necessary knowledge to create and maintain their web space. Client agrees that it is not the responsibility of Lineage Hosting to provide this knowledge or support outside matter specific to Lineage Hosting servers.

UCE (UNSOLICITED COMMERCIAL EMAIL) - SPAM

Spamming, or the sending of mass unsolicited email, from or through a Lineage Hosting server or using an email address that is maintained on a Lineage Hosting machine is STRICTLY prohibited. Lineage Hosting will be the sole arbiter as to what constitutes a violation of this provision. If you engage in any of the foregoing activities using the service of another ISP or IPP, but channeling activities through a Lineage Hosting server as a maildrop for responses, you are in violation. Violators will be assessed a minimum of $200.00 fine and will face an immediate suspension. See our NO SPAM Policy for more details.

SERVER ABUSE

Any attempts to undermine or cause harm to a Lineage Hosting server or customer of Lineage Hosting is strictly prohibited.

Any sub-networks of Lineage Hosting and dedicated servers must adhere to the above policies. The failure to meet or follow any of the above guidelines are grounds for account deactivation. We reserve the right to remove any account without prior notice.

SOFTWARE DISTRIBUTION

Lineage Hosting's shared web hosting accounts are not to be used for the purposes of distributing software and multimedia products. If you wish to distribute software and/or multimedia files, please contact sales@lineagehosting.com for special arrangement.

MULTIMEDIA FILES

Multimedia files are defined as any graphics, audio, and video files. Lineage Hosting web hosting accounts are not to be used for the purposes of distributing and storing unusual amount of multimedia files. Any Web site whose disk space usage for storing the multimedia files exceed 70% of its total usage, either in terms of total size or number of files, will be deemed to be using unusual amount of multimedia files.

DOMAIN NAMES

Lineage Hosting will take necessary steps to register domain names on behalf of the client when requested. However, clients are responsible for renewing their domain names. Lineage Hosting does not take responsibility for failing to renew domain names. If your domain name was registered via our company, you must check and take appropriate actions to renew a domain that is about to expire. We do not handle renewals unless specifically asked for by sending a ticket to our help desk.

ACTIONS TAKEN BY LINEAGE HOSTING

The failure by a customer to meet or follow any of the above policies/terms is grounds for account deactivation. Lineage Hosting will be the sole arbiter as to what constitutes a violation of the AUP. Lineage Hosting reserves the right to remove any account without prior notice.

When Lineage Hosting becomes aware of an alleged violation of its AUP, Lineage Hosting will initiate an investigation. During the investigation, Lineage Hosting may restrict a customer's access in order to prevent further potentially unauthorized activity. Depending on the severity of the violation, Lineage Hosting may, at its sole discretion, restrict, suspend, or terminate a customer's web hosting account and/or pursue other civil remedies. If such violation is a criminal offense, Lineage Hosting will notify the appropriate law enforcement authorities of such violation.

Lineage Hosting does not issue credits for outages incurred through service disablement resulting from AUP violations.

Lineage Hosting customers agree to indemnify and hold harmless Lineage Hosting from any claims resulting from the use of our services that damages them or any other party. The Lineage Hosting service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. Lineage Hosting expressly disclaims any representation or warranty that the Lineage Hosting service will be error-free, secure or uninterrupted. No oral advice or written information given by Lineage Hosting, its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice. Lineage Hosting and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.

MODIFICATION

Lineage Hosting reserves the right to add, delete, or modify any provision of this Policy at any time without notice.

REFUSAL OF SERVICE

We reserve the right to refuse, cancel, or suspend service at our sole discretion.

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